Can someone tell me if this is a correct answer?
Question: What kinds of unwanted reactions might you get from readers of your messages? What steps would you take to ensure that the purpose of your message (whether informative,negative,or persuasive)is conveyed to your readers?
My answer:
For informative and positive messages the most common unwanted reaction by a reader would be the perception that I am being sarcastic in my response to them. This can rectified by being very clear in both the wording and tone to make sure it does not give the impression of sarcasm. Furthermore, the tendency seems to be that short answers are more frequently perceived as sarcastic, so adding a little more detail, and increasing the length slightly, can resolve this issue.
For negative messages the most common unwanted reaction would be hurt feelings. This can typically be mitigated by not attacking the person, and instead focusing on just the specific issue. Secondly, the tone should be more level instead of openly hostile. Finally, minimize, or better do not use, all capital letters, bold, or colored type to emphasize irritation or displeasure.
For a persuasive message the most common unwanted reaction would be the appearance that you are attacking anyone who does not agree with you. This can be minimized through the use of appropriate tone throughout the message. Secondly, minimizing the amount of rhetoric and sticking with logical, well reasoned, arguments will also minimize this issue. Finally, avoid the use of citing people individually within the message, when possible, as examples.
You need to establish a reputation for honesty and directness, that lets communications flow much more easily. Then, sarcasm is not perceived. On the negative messages, you have to watch out for the personality that wants to shoot the messenger. These weak people do exist, even in high places. Remember how President Nixon fired his staff at the Saturday Night Massacre?
http://en.wikipedia.org/wiki/Saturday_Night_Massacre
In addition to the excellent information posted by Bob Pursley, keep this in mind: anticipating the responses is more important than sending the message.
=)
Discuss how you would approach creating a negative message for a superior (such as a manager at work or an instructor) versus creating a message for a colleague, subordinate, or fellow student?
Question: What kinds of unwanted reactions might you get from readers of your messages? What steps would you take to ensure that the purpose of your message (whether informative,negative,or persuasive)is conveyed to your readers?
Discuss how you would approach creating a negative message for a superior (such as a manager at work or an instructor) versus creating a message for a colleague, subordinate, or fellow student.
Discuss how you would approach creating a negative message for a superior versus creating a message for a colleague, subordinate, or fellow student?
Should the United States government policy favor certain kinds of immigrants?
To create a negative message for a superior, such as a manager or instructor, it is important to approach it with caution and professionalism. Here are some steps to consider:
1. Choose the right medium: Decide whether it would be more appropriate to communicate the negative message in person, through email, or by scheduling a meeting. This may depend on the severity and sensitivity of the issue.
2. Be respectful and clear: Start the message with a polite and professional tone. Clearly express the issue or problem you want to address, providing facts and examples to support your points. Avoid using emotional language or personal attacks.
3. Offer possible solutions: Instead of just highlighting the negative aspects, try to provide constructive feedback or suggestions for improvement. This shows that you are proactive and invested in finding a resolution.
4. Request a follow-up discussion: If appropriate, offer to have a conversation or meeting to further discuss the issue. This allows for a more open and constructive dialogue to take place.
When creating a negative message for a colleague, subordinate, or fellow student, the approach can be slightly different:
1. Maintain a professional tone: Even though you may have a more informal relationship with these individuals, it is important to communicate in a professional manner. This ensures that the message is taken seriously and not dismissed as casual feedback.
2. Be specific and offer alternatives: Clearly communicate the issue or problem, using specific examples if necessary. Instead of just criticizing, provide alternative solutions or suggestions for improvement. This helps to foster a collaborative and problem-solving mindset.
3. Offer support and assistance: Show that you are willing to support the person in addressing the issue by offering guidance, resources, or assistance if applicable. This demonstrates that you are not just pointing out problems, but also interested in finding a solution together.
4. Encourage open communication: Emphasize the importance of honest and open communication, encouraging the recipient to share their thoughts and perspectives. This can help to build trust and create a more positive environment for future discussions.
In both cases, it is essential to consider the recipient's feelings and reactions. Tailor your approach based on their personality, position, and the specific context. Always remember to be respectful, clear, and professional in your communication.