1.Describe the procedure that should be followed when one is sick and cannot go to work
2.Provide two reasons why you should not interact with people when you have the flu
3.Discuss the benefits of the Hospitality, Travel and Tourism Industries in terms of economic
growth in South Africa
4.Provide 2 examples of poor service that may have a negative impact on the Hospitality Industry
5.Discuss at least FOUR Industries that provide a service and support to the Hospitality Industry
1. When one is sick and cannot go to work, they should follow these steps:
- Notify their supervisor or manager as soon as possible that they are unable to come in to work due to illness.
- Follow the company's sick leave policy and provide any necessary documentation, such as a doctor's note if required.
- Rest and focus on recovering in order to prevent spreading illness to others in the workplace.
- Stay in communication with their supervisor or manager regarding their health status and when they expect to return to work.
2. Two reasons why you should not interact with people when you have the flu are:
- The flu is highly contagious and can easily spread from person to person through respiratory droplets.
- Interacting with others while sick can increase the risk of spreading the illness and causing more people to become sick.
3. The Hospitality, Travel, and Tourism Industries in South Africa have several benefits in terms of economic growth, including:
- Job creation for a diverse range of skill sets, from hospitality and tourism management to tour guides and chefs.
- Foreign exchange earnings through tourism, as international visitors contribute to the country's economy.
- Improved infrastructure and development in areas with high tourist traffic, leading to overall economic growth.
- Promotion of cultural exchange and preservation of heritage sites, attracting visitors from around the world.
4. Two examples of poor service that may have a negative impact on the Hospitality Industry are:
- Rude or unprofessional staff interactions with guests, leading to a negative experience and potentially harming the reputation of the establishment.
- Inconsistent quality of services, such as cleanliness or food preparation, which can result in negative reviews and decreased customer satisfaction.
5. Four Industries that provide services and support to the Hospitality Industry include:
- Food and beverage suppliers, providing ingredients and consumables for restaurants and hotels.
- Event planning and management companies, organizing conferences, weddings, and other special events at hospitality establishments.
- Cleaning and maintenance services, ensuring the upkeep and cleanliness of accommodations and facilities in the industry.
- Transportation services, such as taxi companies, rental car agencies, and airlines, facilitating travel for guests to and from hospitality establishments.