why is it important that hello ava follows up with clients after purchases

A. it increases labor costs and reduces profitability
B. clients are willing to pay an additional fee to give feedback
C. most ecommerce businesses have little to no customer support
D. it gives them an ongoing database of which products customers find effective

D. it gives them an ongoing database of which products customers find effective

Following up with clients after purchases allows Hello Ava to gather information on which products customers find effective. This data can be used to improve their product offerings, tailor marketing strategies, and ultimately drive more sales. Having an ongoing database of customer preferences and feedback is essential for any business looking to thrive in a competitive market.