Carefully read the case report on SBRU and answer the following questions:
• What are the main functional requirements for the major subsystem areas (i.e., resort relations, student booking, accounting and finance, and social networking)?
Case Report on SBRU
Summer Breaks 'R' Us (SBRU) represents an online travel service provider that books summer break trips to resorts for university students. Students have booked summer break trips for decades, but changes in technology have transformed the travel business in recent years. SBRU moved away from having campus representatives with posted fliers and moved to the Web. The basic idea is to get a group of students to book a room at a resort for one of the traditional summer break weeks.
SBRU contracts with dozens of resorts in key summer break (Dec- Feb) destinations in Bali, Bangkok, Dubai, Istanbul, Hawaii, and the Caribbean. Its website shows information on each resort and includes prices, room availability, and special features. Students can research and book a room, enter contract information, pay deposits, and make final payments through the system. SBRU provides updated booking information, resort information updates, and travel information for booked students when they log into the site. SBRU management is however concerned that students must feel comfortable with using their system.
The resorts also need access to information from SBRU once they have completed registration. However, registration is not free and involves a payment made to the SBRU management. The resorts need to know about their bookings for each week, the room types that are booked, and so forth. Before the summer break booking season starts, the resorts need to enter information on their resorts, including prices and special features. Resorts need to be paid by SBRU for the bookings. Furthermore, resorts need to be able to report and collect for damages caused by summer breaker students during their stay.
SBRU has recently decided to upgrade its system to provide social networking features for students. It is currently researching possibilities and collecting information from prospective customers (i.e. students) about desirable features and functions. From the business standpoint, the idea is to increase bookings by capturing good experiences before, during, and after the trip. Students must be provided with suitable and easy to use networking functionalities to provide their feedback.
write a well lengthy answers
For the resort relations subsystem, the main functional requirements would include the ability for resorts to register and enter information about their properties, including prices and special features. Resorts should also be able to view and manage their bookings, including room types and availability for each week. Additionally, resorts need to be able to receive payment from SBRU for bookings made at their properties, as well as report and collect for any damages caused by summer breaker students during their stay.
In the student booking subsystem, the main functional requirements would include the ability for students to research and book a room at a resort through the SBRU website. Students should be able to enter their contract information, make deposits, and finalize payments through the system. The system should provide updated booking information, resort information updates, and travel information for booked students. The system should also ensure that students feel comfortable using it, providing a user-friendly interface and clear instructions for booking.
For the accounting and finance subsystem, the main functional requirements would include the ability for resorts to make payments to SBRU for registration and for students to make deposits and final payments for bookings. The system should track all financial transactions, including payments to resorts, deposits made by students, and any refunds or damages payments. The system should also generate reports for financial analysis and auditing purposes.
In the social networking subsystem, the main functional requirements would include the ability for students to provide feedback on their experiences before, during, and after the trip. The system should provide networking functionalities that are suitable and easy to use for students, encouraging them to share their experiences and interact with each other. The system should also collect information from prospective customers about desirable features and functions, helping to enhance the overall user experience and increase bookings for SBRU.
Overall, the main functional requirements for the major subsystem areas of resort relations, student booking, accounting and finance, and social networking should focus on providing a seamless and user-friendly experience for both resorts and students, while also ensuring that financial transactions are accurately tracked and reported. Additionally, the system should facilitate communication and networking among students, encouraging them to share their experiences and feedback to enhance the overall customer satisfaction and increase bookings for SBRU.