You are assigned to Mrs Goertz. She finds it difficult to get around and spends most of her time in the living room looking out a small window at the birds that happen by. She gets great enjoyment from this. In Fact, it’s her only activity.

Question

You are assigned to Mrs Goertz. She finds it difficult to get around and spends most of her time in the living room looking out a small window at the birds that happen by. She gets great enjoyment from this. In Fact, it’s her only activity.

Recent rain has left this window dirty and hard to see through. Your agency’s policy says that homemakers don’t generally clean windows, but your supervisor says the decision is up to you.

Answer 1

Given Mrs. Goertz's limited mobility and the fact that looking out of the window at the birds is her only activity, I would take the initiative to clean the window for her. I believe this simple act of cleaning the window could greatly improve her quality of life and bring her even more enjoyment from watching the birds. Additionally, it aligns with the agency's mission to provide personalized care and support to clients. I would inform my supervisor of my decision and rationale afterwards.