Service delivery protests are protests or demonstrations by citizens that are organized in response to dissatisfaction with the quality and timeliness of essential services provided by the government or other service providers, such as water, electricity, housing, healthcare, education, and sanitation. These protests are often carried out in low-income or marginalized communities where residents feel neglected or ignored by authorities. The goal of these protests is to draw attention to the lack of basic services and to demand improvements to meet the needs of the community. Service delivery protests can sometimes turn violent and result in damage to property, injuries, and arrests.
