The managers of Dragon Tree Gaming Inc. have found that their Game Guides, employees who act as real-time help for players, cannot keep up with large numbers of gamers at certain hours of the day. They want to keep attracting more gamers, but some employees have suggested a cap of the number of players during peak hours. Instead of turning away gamers, what could the company do to increase productivity and keep growing?

Question

The managers of Dragon Tree Gaming Inc. have found that their Game Guides, employees who act as real-time help for players, cannot keep up with large numbers of gamers at certain hours of the day. They want to keep attracting more gamers, but some employees have suggested a cap of the number of players during peak hours. Instead of turning away gamers, what could the company do to increase productivity and keep growing?

a. buy bigger desks for workers
b. hire more Game Guides
c. build a new lunchroom
d. require health training for employees

Answer 1

b. hire more Game Guides

By hiring more Game Guides, the company can increase their ability to handle larger numbers of gamers during peak hours without having to turn anyone away. This will help increase productivity and customer satisfaction, ultimately allowing the company to continue growing.