With online banks, all of your deposits, transfers, and bill payments happen digitally, but . . .

Online banks should never be trusted
These banks do not offer interest on savings accounts
It's often more difficult to get in touch with a real person when you need assistance
They do not provide a debit card

Online banks do not offer the same level of in-person customer service as traditional banks. In addition, some people may feel uncomfortable with the idea of not being able to physically visit a bank branch for their banking needs. It's important to weigh the convenience and efficiency of online banking with the potential drawbacks before making a decision about where to do your banking.