The problem might be caused by the internet modem or router. If Jamal's computer is able to connect to the Wi-Fi signal but cannot access the internet, it indicates that the issue lies with the internet connection itself, rather than with the computer. The modem or router may be experiencing technical difficulties, such as a poor connection to the internet service provider or compatibility issues with the computer. Restarting the modem or router, checking the connection settings, and contacting the service provider for troubleshooting may help resolve the issue.
