Read the following about cyberbullying

Why would someone be a cyberbully? There are probably as many reasons as there are bullies themselves.

Sometimes, what seems like online harassment may be accidental. The impersonal nature of text messages, posts, and other ways of communicating online means it can be hard to figure out if someone is joking or not.

Most people know when they're being bullied, though, because bullying involves repeated insults or threats. The people doing the bullying know they've crossed a line, too. It's not a one-off joke or insult — it's constant harassment and threats that go beyond typical fun teasing or a nasty comment made in anger.

Answer the following:
List on idea that surprised me from the above reading. Answer in a 4th grade response, two. Sentences each)

I was surprised to learn that sometimes online harassment could be accidental. It made me realize that it's important to be careful with my online words so I don't unintentionally hurt someone's feelings.