5. An angry coworker complains about the way you do your job. Your BEST response is to
A. be more assertive than he/she is.
B. • call security for help.
C. walk away to avoid conflict.
D.• remain calm and focused on a solution.
E. Other:
A. be more assertive than he/she is.
B. • call security for help.
C. walk away to avoid conflict.
D.• remain calm and focused on a solution.
E. Other: