Question 1 (SO 1, AC 1; AC 2)
I. List the criteria for working as a good member of a team.
II. Identify good behaviour that is conducive when working in a team.
Question 2 (SO 1, AC 3)
Using examples identify and describe the team dynamics
Question 3 (SO 3, AC 1, AC 2)
1. Define the term stakeholders using examples.
II. Explain the importance of building relations between team members and stakeholders
Question 4 (SO 4, AC 2)
Identify and describe methods and techniques for building team coherence.
Question 5 (SO 5, AC 1, AC 2, AC 3)
I. What are the causes of differences between team members?
II. Explain the importance of showing respect.
III. What should a team member do to show respect to other team members.
Question 1:
I. Criteria for working as a good member of a team:
- Communication skills
- Cooperation and collaboration
- Accountability and responsibility
- Problem-solving skills
- Adaptability and flexibility
- Respect for team members
- Positive attitude
II. Good behavior when working in a team:
- Active listening
- Being open to feedback
- Acknowledging and appreciating others' contributions
- Taking initiative
- Being supportive of team goals
- Being reliable and dependable
- Resolving conflicts constructively
Question 2:
Team dynamics refer to the interpersonal relationships, interactions, and communication among team members that impact the overall performance and effectiveness of the team. For example, a team with strong communication skills, mutual trust, and clear roles and responsibilities is likely to have positive team dynamics. On the other hand, a team with poor communication, conflicts, or lack of cohesion may experience challenges in achieving their goals.
Question 3:
I. Stakeholders are individuals, groups, or organizations that have an interest or concern in the success of a project, organization, or team. Examples of stakeholders include clients, employees, suppliers, investors, government agencies, and the community.
II. Building relationships between team members and stakeholders is important because it helps enhance communication, trust, and collaboration. By developing strong relationships, team members can better understand stakeholders' needs and expectations, leading to improved decision-making, problem-solving, and ultimately project success.
Question 4:
Methods and techniques for building team coherence include:
- Establishing clear goals and objectives
- Creating a shared vision
- Encouraging open communication
- Providing opportunities for team-building activities
- Fostering a supportive and inclusive environment
- Recognizing and celebrating team achievements
Question 5:
I. Differences between team members can arise from diverse backgrounds, personalities, communication styles, and perspectives. These differences can lead to conflicts, misunderstandings, and challenges in working together effectively.
II. Showing respect is important in a team setting as it promotes a positive and inclusive work environment, builds trust and rapport among team members, and enhances teamwork and collaboration.
III. To show respect to other team members, a team member can:
- Listen actively and attentively
- Acknowledge and appreciate others' contributions
- Embrace diversity and inclusion
- Treat others with kindness and courtesy
- Communicate openly and honestly
- Collaborate and cooperate with others.