Give a proper response for this message

"This is unacceptable Olwethu. As a corridor prime your personal issues should not affect your work. It's really disappointing especially your response to this so as a result, I'm issuing an official warning because this issue came in as a report. Thank you"

I apologize for any inconvenience my personal issues may have caused. I will make sure to separate my personal issues from my work going forward. Thank you for bringing this to my attention and I will strive to improve and meet the standards expected of a corridor prime.