Cheryl cannot connect her computer to the new printer in her office, even though she is successfully connected to the network using Wi-Fi. Which of the following steps should Cheryl try to fix this problem?
A. ask the network administrator to make sure the NOS is allowing access to the printers and files
B. use a bluetooth connection instead of an Ethernet connection
C. move the computer to an area in the office with the strongest Wi-Fi signal
D. troubleshoot the network interface card and replace if needed
D. troubleshoot the network interface card and replace if needed
This step would help identify if the issue lies with the computer's network interface card, which could be causing the problem with connecting to the printer. If the network interface card is faulty, replacing it would likely resolve the issue.