Which passage from the story best supports the idea that something out of the ordinary is happening on floor nine?

Question

Which passage from the story best supports the idea that something out of the ordinary is happening on floor nine?

The musty odors of stale grime, layered dust, sour air, floor wax, and old wallpaper glue slam into me.
I pull my phone out of my back pocket. Now, there are no service bars left. There is, however, another message.
I grab the metal gate and throw it back. The sliding door is the next to go, revealing a well-lit hall, its walls, and doors—a carbon copy of all the other floors.
It's been "under repair" for four years now. Ever since Mom and I moved here after the accident.

Answer 1

The passage that best supports the idea that something out of the ordinary is happening on floor nine is: "I pull my phone out of my back pocket. Now, there are no service bars left. There is, however, another message." This suggests that there is some sort of unusual or paranormal activity happening on floor nine, as the lack of service bars and mysterious message hint at a supernatural presence.