Once a business has a clear idea of the benefits of their products or services, they can move on to next step of the selling process which involves:

A. identifying the main problems their customers are having.
B. identifying which channel they will use to market their products.
C. determining how they will design their sales presentation.
D. using an effective sales promotion to draw in customers.

A. identifying the main problems their customers are having.

is this right

Yes, that is the correct next step in the selling process. By identifying the main problems their customers are having, businesses can tailor their products or services to address those specific needs and provide solutions, increasing the chances of successful sales.