General Problem / Challenge
Describe the general problem:
How do we effectively deliver small food items in this era of heavy traffic and expensive fuel and high costs?
Discover
The ‘discover’ section is about further understanding the various aspects of the problem. During this period, we investigate the problem in various ways. This may consist of:
- Internet Research
- Interviews
- Brainstorming
- Mind Maps
- Surveys
- Questionnaires
- Meetings
Document your investigation into the problem below:
During our investigation into the problem of effectively delivering small food items in the era of heavy traffic and expensive fuel and high costs, we conducted various activities to gather information and insights. Here's a summary of our findings:
1. Internet Research: We searched online for information on existing food delivery services and their challenges in congested urban areas. We also explored articles and studies on innovative solutions and technologies utilized in the delivery industry.
2. Interviews: We interviewed food delivery service providers, both traditional and app-based, to understand their experiences and challenges in navigating heavy traffic and managing rising costs. We also spoke with small business owners who offer food delivery to gain insights into their struggles with logistics.
3. Brainstorming: We held brainstorming sessions with our team to generate ideas and potential solutions for efficient food delivery. We focused on reducing transportation costs, optimizing routes, and improving delivery time.
4. Mind Maps: We created mind maps to visually organize the different aspects of the problem. This helped us identify key factors such as traffic congestion, fuel costs, road infrastructure, customer expectations, and available technology solutions.
5. Surveys: We developed and distributed surveys to gather data on consumer preferences and challenges related to food delivery. The surveys asked about factors such as delivery speed, costs, delivery window options, and willingness to pay for faster or eco-friendly delivery options.
6. Questionnaires: We created questionnaires specifically targeting food delivery drivers to gather their input on the challenges they face while making deliveries in congested areas. We asked about their average delivery times, fuel expenses, and any suggestions they had for improving the process.
7. Meetings: We organized meetings with logistics experts and consultants to gain their perspectives on effective delivery strategies. They provided insights on efficient route planning, utilizing delivery optimization software, and incorporating eco-friendly transportation options.
Through these research activities, we were able to gather valuable information on the challenges involved in delivering small food items in a congested and costly environment. This knowledge will help guide us in generating effective solutions for this problem.