Guidelines for mediation and a conflict do not include
Keeping everything said confidential
Being as honest as possible
Interrupting the other person
Listening actively
Respecting each other's views and opinions
Maintaining neutrality and impartiality
Allowing each party to speak without interruption
Focusing on the issues at hand and not personal attacks
Acknowledging and validating emotions
Seeking common ground and mutually beneficial resolutions
Encouraging open and respectful communication
Maintaining a calm and respectful demeanor
Separating personal bias from the mediation process
Ensuring equal participation and opportunity to be heard for all parties involved
Establishing clear and realistic goals for the mediation process