how do I find out what issues keep the problem private community pool if the company is already working on it? Does it rely on money that runs out? Is it a recurring problem that will keep appearing? In 2 sentences.

To find out what issues are keeping the problem private within a community pool, communicate with the company and inquire about the ongoing challenges. Understanding whether it is a financial constraint or a recurring problem will provide insight into its resolution and potential for future occurrences.