Trenton has a new mp3 player. He loves that it’s

so small and sleek. The little screen on the front
tells him what song is playing and even what time
it is. However, he's having trouble getting songs
loaded onto it. For some reason, it doesn't sync
up with his computer very well.
A)
Use the passage to answer the question.
Identify the main problem in the scenario.
(1 point)
The mp3 player doesn’t communicate
the information the user wants to see.
The mp3 player doesn’t function
according to the user’s expectations.
The mp3 player focuses too much on
aesthetics and fails to address
communication.
The mp3 player focuses too much on
functionality and doesn't address
aesthetics.

The main problem in the scenario is that the mp3 player doesn't sync up with Trenton's computer very well.

which one is it

The problem can be identified as "The mp3 player doesn’t function according to the user’s expectations."