the economic utility involved in a corporation adding a training division to promote a positive experience with their product
information
possession
service
place
The economic utility involved in a corporation adding a training division to promote a positive experience with their product can be classified into four categories: information utility, possession utility, service utility, and place utility.
1. Information utility: By providing training and informational resources to customers, a corporation can enhance the information utility of its products. This includes educating customers about the features, benefits, and optimal usage of the product. This increased knowledge can lead to a more positive experience and increase the likelihood of repeat purchases.
2. Possession utility: Training programs can help customers effectively possess and use the product. This involves teaching customers how to operate, assemble, maintain, and troubleshoot the product. By improving customers' ability to possess and make the most of the product, the corporation adds value and enhances the overall ownership experience.
3. Service utility: A training division can offer additional services such as technical support, customer service, and post-purchase assistance. This enhances the service utility of the product, providing customers with ongoing support and ensuring their satisfaction. Accessible and reliable customer support can positively impact the overall experience and increase customer loyalty.
4. Place utility: By offering training programs in various locations or online, corporations can increase the place utility of their products. Customers can access training conveniently, saving time and effort. This flexibility in delivery allows customers to choose the most suitable training option, leading to a more positive experience with the product.
In summary, adding a training division to promote a positive experience with their product can provide economic utility through enhanced information, improved possession and service, as well as increased convenience and accessibility (place utility). These utilities can contribute to customer satisfaction, repeat purchases, and overall financial success for the corporation.