You pick up your cell phone and the screen is black, even after attempting to click buttons and press the Power button, it is unresponsive. Which of the following is the FIRST step you'd take to troubleshoot the issue? *
1. Contact my ISP Provider to determine if there is a power outage in my area.
2, Connect the phone to a charger to see if the battery is dead.
3. Reboot the phone to see if it will turn on when it comes back up.
4. Contact my cell phone provider to report the issue.