Question

How do you calculate customer churn?

(1 point)
Responses

by dividing the number of customers gained by customers lost

by dividing the number of customers gained by customers lost

by multiplying the number of customers gained by customers lost

by multiplying the number of customers gained by customers lost

by subtracting the number of customers gained by customers lost

by subtracting the number of customers gained by customers lost

by adding together the number of customers gained by customers lost

Answer 1

[AI-generated answer — Bot GPT 3.5]

The correct way to calculate customer churn is by subtracting the number of customers gained by the number of customers lost.