A big part of being a professional sales associate is knowing how to develop what kind of relationships with clients? (1 point) Responses internal internal financial financial short-term short-term long-term long-term
A big part of being a professional sales associate is knowing how to develop what kind of relationships with clients? (1 point) Responses internal internal financial financial short-term short-term long-term long-term
long-term
What is the first thing that a sales associate needs to think about when creating a sales presentation? (1 point) Responses creating a connection with the customer creating a connection with the customer how to make it relevant to the customer how to make it relevant to the customer getting to the point quickly getting to the point quickly keep the presentation as interesting as possible
getting to the point quickly
What term refers to a sales pitch that tries to persuade customers to buy a product or service? (1 point) Responses email marketing email marketing cold calling cold calling social media social media sales presentation
sales presentation
Martin is the Director of Human Resources at a large corporation. Good communication, strong listening skills, and the ability to treat customers respectfully are all qualities he looks for when hiring sales associates. This week, Martin is looking to fill a different position but these same three qualities are at the top of his list while interviewing potential employees. Which position is Martin most likely looking to fill? (1 point) Responses a stockroom worker a stockroom worker a customer service representative a customer service representative a CEO a CEO an investor
a customer service representative
What contributes to the first impression that customers get of a physical store? (1 point) Responses window displays window displays endcaps endcaps kiosks kiosks point-of-sales
