3.2 There are various approaches to measuring performance in an organisation. However not all the approaches are applicable to all companies. In your view, which review process deem fit for your organisation and why? (10)
In my view, the 360-degree feedback review process is the most suitable for our organization. The 360-degree feedback approach involves gathering feedback from multiple sources, including peers, subordinates, supervisors, and customers, in addition to self-assessment. This comprehensive review process provides a holistic and well-rounded assessment of an individual's performance.
One of the main reasons why the 360-degree feedback review process is suitable for our organization is because it promotes a culture of continuous improvement and development. By gathering feedback from different perspectives, employees are able to gain a more accurate understanding of their strengths and areas for improvement. This feedback can then be used to set goals, identify training needs, and create personalized development plans.
Furthermore, the 360-degree feedback review process promotes a sense of accountability and ownership among employees. Since feedback is collected from multiple sources, employees are likely to take the review process more seriously, knowing that their performance is being evaluated by a variety of stakeholders. This can lead to increased motivation and engagement, as employees strive to improve their performance based on the feedback received.
Additionally, the 360-degree feedback review process fosters a culture of collaboration and communication within our organization. By involving multiple sources in the feedback process, it encourages open and honest conversations about performance. This can lead to improved teamwork, enhanced communication, and the sharing of best practices.
However, it is important to note that the 360-degree feedback review process may not be suitable for all organizations. It requires a certain level of trust, openness, and maturity among the employees for it to be effective. In some organizations, a more traditional approach, such as supervisor evaluations or performance appraisals, may be more appropriate depending on the organizational culture and structure.
Overall, I believe that the 360-degree feedback review process is the most suitable for our organization due to its focus on continuous improvement, accountability, collaboration, and communication.