1.19 The balanced scorecard approach measures strategic success using four dimensions. (1)

A. Financial perspective, customer perspective, internal perspective, learning and growth perspective
B. Financial perspective, shareholder’s perspective, government perspective, learning and growth perspective
C. Financial perspective, shareholder’s perspective, trade union perspective, learning and growth perspective
D. Financial perspective, shareholder’s perspective, trade union perspective, leadership and survival perspective

A. Financial perspective, customer perspective, internal perspective, learning and growth perspective