Colin and Charlie have been friends for many years and recently became coworkers. During a recent department meeting the two of them began arguing about the direction the company and department was heading and things became very heated. After the meeting, Colin decided he wanted to use one of the conflict resolution behaviors he remembered from MHR 300. So, he attempts to put himself into Charlie’s position and tries to understand Charlie’s point of view. Which conflict resolution behavior is Colin attempting?
Group of answer choices
Smoothing
Perspective taking
Focusing on interests
Documenting
Reaching out