Grace is a new manager for Widget International and has been sent by her organization to learn the necessary skills for effective conflict management. Grace learned from the professionals in the conflict resolution training who suggest that four areas of skill development managers need to learn; those are:
Group of answer choices
Questioning, Mediation, Communicating nonverbally, Bargaining
Communicating nonverbally, Bargaining, Questioning, Mediation
Mediation, Bargaining, Communicating nonverbally, Questioning
Bargaining, Questioning, Listening, Mediation
Listening, Questioning, Communicating nonverbally, Mediation