Heidi works as a salesperson for a small home improvement company. Before beginning her job, she was required to learn how to operate their customer relationship system and quote and proposals system. What types of skills are these? (1 point) Responses record-keeping tactics record-keeping tactics inventories inventories cash registers cash registers technology
What term refers to a sales pitch that tries to persuade customers to buy a product or service? (1 point) Responses email marketing email marketing cold calling cold calling social media social media sales presentation
