Q1. Organization structure primarily refers to

a. how activities are coordinated & controlled
b. how resources are allocated
c. the location of departments and office space
d. the policy statements developed by the firm
Q2. The purpose of job enrichment is to
a. expand the number of tasks an individual can do
b. increase job efficiency
c. increase job effectiveness
d. increase job satisfaction of middle management
Q3. Strategic planning as a broad concept consists of
a. corporate strategy and business strategy
b. strategy formulation and strategy implementation
c. inputs and outputs
d. environmental analysis and internal analysis
Q4. According to Herzberg, which of the following is a maintenance factor?
a. Salary
b. Work itself
c. Responsibility
d. Recognition
Q5. A major problem with a task force type of management is
a. there is no logical basis for task force information
b. its status is too inflexible
c. accountability
d. lack of planning
Q6. Communication begins with
a. encoding
b. idea origination
c. decoding
d. channel selection
Q7. Functional managers are responsible
a. for a single area of activity
b. to the upper level of management and staff
c. for complex organizational sub-units
d. for obtaining copyrights and patents for newly developed processes and equipment
Q8. Policies are sometimes defined as a(n)
a. shortcut for thinking
b. action plan
c. substitute for strategy
d. substitute for management authority
Q9. The problem-solving process begins with
a. clarification of the situation
b. establishment of alternatives
c. identification of the difficulty
d. isolation of the cause

Q10. A study of the culture and practises in different societies is called
a) Personality
b) Anthropology
c) Perception
d) Attitudes

Q1. Organization structure primarily refers to

a. how activities are coordinated & controlled