In an e-mail that addresses a problem, the writer should express a viewpoint in the

salutation.
first body paragraph.
second body paragraph.
closing.

The closing.

In an email that addresses a problem, the writer should express a viewpoint in the second body paragraph.

In an e-mail that addresses a problem, the writer should express a viewpoint in the second body paragraph.

To understand why the writer should express their viewpoint in the second body paragraph, let's break down the structure of an e-mail addressing a problem:

1. Salutation: This is the opening greeting of the e-mail, such as "Dear [Name]," or "Hello [Name],". The salutation is used to establish a polite and professional tone.

2. First body paragraph: This paragraph typically introduces the purpose of the e-mail, including a concise description of the problem or issue at hand. It may also provide any relevant background information or context to help the recipient understand the situation.

3. Second body paragraph: This is where the writer should express their viewpoint or opinion regarding the problem. Clearly stating their perspective in a logical and organized manner can help the recipient understand their position and any concerns they may have.

4. Closing: The closing of an e-mail is where the writer wraps up the discussion and may suggest potential solutions or further actions. It is also an opportunity to express appreciation, offer assistance, or provide contact details for future communication.

While it is important for the writer to express their viewpoint, doing so in the salutation, first body paragraph, or closing might not be the most appropriate or effective placement. The second body paragraph is generally the most suitable section to convey the writer's viewpoint, allowing them to elaborate on their perspective and provide supporting information or evidence to strengthen their argument.

In summary, expressing a viewpoint in the second body paragraph of an e-mail addressing a problem enables the writer to clearly communicate their stance and provide a well-rounded understanding of the issue at hand.