William’s girlfriend lets him know that she is frustrated with him. While she really likes him, he does not seem to be very self-aware when it comes to his feelings. For example, she tells him that she is worried about him because he is clearly not sleeping well and he just shrugs. What quality does she likely feel that William is lacking?

a. emotional bias
b. emotional norms
c. emotional values
d. emotional engagement

c. emotional values

The quality that William's girlfriend likely feels that he is lacking is emotional engagement (d).

Based on the scenario provided, William's girlfriend likely feels that he is lacking emotional engagement. Emotional engagement refers to a person's ability to actively and genuinely engage with their own emotions and the emotions of others. It involves being aware of and acknowledging one's emotions, as well as demonstrating empathy and concern for the emotions of others.

In this case, William's girlfriend expresses her concerns about his well-being and tries to bring attention to his lack of sleep. However, William dismisses her worries by shrugging, indicating a lack of emotional engagement. He appears to be indifferent or disconnected from his own emotions, as well as lacking sensitivity or understanding towards his girlfriend's concerns.

To arrive at this answer, I analyzed the scenario and considered the options provided. Emotional bias refers to the influence of emotions on judgment or decision-making, emotional norms refer to the accepted standards or behaviors related to emotions in a particular society or group, and emotional values pertain to the importance placed on emotional experiences and connections. While these qualities are relevant to emotional intelligence, they do not accurately reflect the specific issue described in the scenario. Hence, the correct answer is d. emotional engagement.