The important step when solving a problem is addressing the cause of the problem.
The correct answer is addressing the cause of the problem. When solving a problem, it is important to identify and address the root cause rather than just treating the symptoms. This helps prevent the problem from occurring again in the future. To address the cause of a problem, you should analyze the situation, gather relevant information, and identify the factors that are contributing to the issue. Once you have a clear understanding of the cause, you can then develop and implement an effective solution.