A human resource staff mamber was asked to conduct an observation of an employee at work. which of the following would be the best approach for her to take
ask all employees to fill out quuestionnaires
interview the employees to fill out questionnaires
interview the employee and his colleagues
quietly observe the employee and take notes
ask questions of the employees manager
The best approach for the human resource staff member to take would be to quietly observe the employee and take notes. This approach allows for impartial and objective observation of the employee's work performance without creating any bias or potential influence from other employees or managers.
The best approach for the human resource staff member to take in conducting an observation of an employee at work would be to quietly observe the employee and take notes. This approach allows for unbiased observation and gathering of information solely based on the employee's actions and performance. It provides an opportunity to directly observe the employee's behavior, work habits, and interactions with colleagues or customers. Quiet observation also minimizes the potential for disruption or alteration of behavior that may occur during interviews or filling out questionnaires.
When conducting an observation of an employee at work, the best approach for a human resource staff member would be to quietly observe the employee and take notes. This approach allows for the most objective and accurate observation of the employee's behavior, performance, and interactions with colleagues. It avoids any potential biases or influences that might arise from questionnaires or interviews.
To practice this approach effectively, here are some steps the HR staff member can follow:
1. Obtain permission: Ensure that both the employee and their manager are aware of and comfortable with the observation. Obtain their consent before proceeding.
2. Choose a suitable time: Pick a time when the employee is engaged in their regular work activities. Avoid disrupting their usual routine as much as possible to ensure genuine observation.
3. Be discreet: While observing, the HR staff member should try to be as inconspicuous as possible. This minimizes any potential interference or disruption caused by the observer's presence.
4. Take detailed notes: As the observation happens, the HR staff member should make detailed notes of what they see. These notes should include objective observations of the employee's actions, behaviors, and interactions, without adding personal opinions or judgments.
5. Focus on job-related aspects: Pay attention to how well the employee performs their job tasks, their communication and teamwork skills, adherence to company policies, professionalism, and any potential areas that could be improved or require recognition.
6. Follow privacy guidelines: Respect the confidentiality and privacy of the employee. Keep all observations and notes confidential and share them only with the relevant parties, such as HR and the employee's manager.
By quietly observing and taking notes, the HR staff member can gather valuable insights into the employee's performance and behavior, facilitating more informed decision-making and support in areas such as training, feedback, or performance evaluations.