Shondra has spent ample time establishing excellent communication with her employees and customers. How might this benefit Shonda's professional relationships?
(1 point)
• It will solidify that Shondra's business is the least successful in her town.
• It will guarantee that Shondra's employees always quit soon after being hired.
• It will guarantee that customers never spend money at her business.
© It will help build trust and strong working relationships.
© It will help build trust and strong working relationships.
(©) It will help build trust and strong working relationships.
Establishing excellent communication with employees and customers can benefit Shondra's professional relationships in several ways. By having open and effective communication, she can gain the trust and respect of her employees, which can lead to increased job satisfaction and loyalty. This, in turn, can result in lower employee turnover rates and improved productivity. Additionally, by actively listening and responding to the needs and feedback of her customers, Shonda can build strong relationships with them. This can lead to repeat business, positive word-of-mouth recommendations, and a strong customer base. Overall, effective communication can contribute to the success and growth of Shonda's business.
The correct answer is: © It will help build trust and strong working relationships.
By establishing excellent communication with her employees and customers, Shondra can benefit in several ways. Firstly, effective communication helps build trust among employees, which promotes a positive work environment and enhances teamwork. When employees trust their employer and feel heard and supported, they are more likely to stay with the company for a longer period, reducing turnover rates.
Additionally, good communication with customers fosters a sense of satisfaction and loyalty. By actively listening to their needs, responding to their inquiries, and addressing any concerns promptly and effectively, Shondra can build strong relationships with her customers. Satisfied customers are more likely to repeat their purchases, recommend the business to others, and contribute to its overall success.
In summary, establishing excellent communication with employees and customers can benefit Shondra's professional relationships by building trust, promoting employee retention, and fostering customer satisfaction and loyalty.