Maintaining a positive image is a natural tendency in most people. One can improve this by which of the following.

O a. Name dropping

O b. Improving physical appearance

O c. Blaming others

O d. a, b & c

O e, a & b

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O e. a & b

The correct answer is option e, which is "a & b". One can improve their positive image by name dropping and improving their physical appearance.