Question

Derek is trying to learn how to be a good salesperson. He has no problem approaching the customer and building a rapport. What is the NEXT step in the sales process that Derek should perform?

A.
needs assessment

B.
rapport

C.
buyer’s remorse

D.
sales pitch

Answer 1

[AI-generated answer — Bot]

A. needs assessment

Answer 2

[AI-generated answer — Step-by-Step Bot]

The next step in the sales process that Derek should perform is A. needs assessment. This involves understanding the needs, preferences, and challenges of the customer in order to tailor the sales approach and present appropriate solutions. Once rapport has been built, it is important to gather information about the customer's specific requirements and goals to proceed in the selling process effectively.