The service delivery protest refers to a form of collective action where citizens express their dissatisfaction or frustration with the government or local authorities' failure to provide essential services such as water, electricity, housing, healthcare, or education. This protest takes place when communities feel that their basic needs and rights are not being met, and they believe that direct action, such as demonstrations, strikes, or marches, is necessary to draw attention to their grievances and demand action. The protests often involve blockades, vandalism, or other disruptive activities to highlight the urgency of their demands, encouraging the authorities to address their concerns.
