If you have several calls coming in at one time, you should:

B. answer each call as soon as possible, saying, "Good Morning, Mr. Smith's office, will you hold, please?"

C. handle one call at a time.

D. answer each call by placing the caller on hold.

I am having trouble answering this question. I know it is not D for sure. I am tied between B and C.

1. 👍
2. 👎
3. 👁
1. I vote for B.

1. 👍
2. 👎
👤
Ms. Sue
2. Thanks Ms. Sue.

1. 👍
2. 👎
3. You are welcome.

1. 👍
2. 👎
👤
Ms. Sue

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