Administrative Office Procedures

If you have several calls coming in at one time, you should:

A. ask someone else to help you.

B. answer each call as soon as possible, saying, "Good Morning, Mr. Smith's office, will you hold, please?"

C. handle one call at a time.

D. answer each call by placing the caller on hold.

I am having trouble answering this question. I know it is not D for sure. I am tied between B and C.

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  2. 👎
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  1. I vote for B.

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    Ms. Sue
  2. Thanks Ms. Sue.

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    2. 👎
  3. You are welcome.

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    2. 👎
    Ms. Sue

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