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A telephone conversation may not be as acceptable a method for conveying information as a written document because a telephone may:

a. be unavailable when you need to make the call.

b. not be convenient for the receiver.

c. not provide a confidential method of communication.

d. be transmitted to other parts of the room.

I think it is b or c but I am mostly thinking it is b.

Where's "all of the above"??

=)

There is no all of the above choice. The answer is either a, b, c, or d and I think it is b or c but I mostly think b.

I'd go with c.

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