complaint

posted by .

I would like to complain about the service we're getting here. I'm sure you guys work very hard, but the last few times I have posted a question on your forum I didn't get an answer until days later (not even from a Jiskha volunteer, a student), long after the homework was due in class. Even if you haven't figured out the answer to one of our problems, please at least say in a post that you're working on it or that you've tried and can't figure it out. I'm sorry I had to say this, but I would like to see some improvement. Thank you.

  • complaint -

    Please disregard this complaint, I was in a bad mood at the time and decided to sort of vent in a post. I'm sorry if I seemed rude, and I seem to forget that the teachers have their own lives to deal with also.

    Again, I apologize for anything rude that might have angered anybody. Thank you.

  • complaint -

    Sorry but I'd have to say that people are sometimes busy (you know this) and are all volunteers here (on this page anyhow I think) and thus if there isn't someone who can answer your question it will be left to someone else to do if we don't know it.
    And some advice is that Hwk shouldn't be left for the last minute.

    ~christina~

  • complaint -

    Yes, I understand, but I just want to clarify that I did NOT leave my homework to the last minute. That is advice anyone can use, however.

    =D

  • complaint -

    I did not say you did but it's good not to do that as you'll have time to spare if someone doesn't answer your post immediately.

    I just have to note that there are not many bio experts here though.

  • complaint -

    Oh dear, oh dear! Sorry you didn't get a response but we might not have an expert in your field. Yes, we are volunteers and we are not on 24/7 but we DO do the very best we can. I for one will not answer something in an area where I am not an expert! We can certainly appreciate that you would like an answer in a timely manner!

    Sorry! Sra

  • complaint -

    I would like for you to know that I GREATLY APPRECIATE the help you guys give us! It is very thoughtful of you to put your effort and time into answering our questions, just so we could succeed in our schoolwork. That takes real dedication to helping fellow students.

    Thanks again, and kudos to all of the volunteers and other helpful students out there!

  • complaint -

    You're right about our not having a bio expert here. There are other tutors who can help in the area, but the tutor who was recruited specifically for bio has become very ill and is hardly ever on the computer any more.

    Keep posting your questions -- with plenty of lead time!

    =)

  • complaint -

    My prayers go to them, and I hope they get well!

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