English(its related to business writing class)

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Hi
I have to write Request Letter. The professor said becareful about these 2 points.

1. Use full block style.

2. Project a "you attitude."

What does this both mean, can you explain to me in simple English, since english is my second language. :)

Here's a good webpage that has a graphic showing you full block style:
http://jobsearchtech.about.com/od/letters/l/bl_block_p.htm

I think the "you attitude" means you must focus on the person to whom you're writing and what he or she wants. You don't focus on yourself.

=)

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