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Chat Support
Questions (2)
Which of the following statements are true about chat customers?
(Select two that apply) You should avoid converting a chat to
1 answer
asked anonymously
41 views
You are providing customer assistance through chat. You encounter a complex issue during a chat session.
What action can you take
1 answer
asked anonymously
31 views
Subcategories (2)
Characteristics of Chat Customers
Troubleshooting and Problem-solving
Parent Categories (2)
Customer Service
Customer Support