Case study regarding consumer awareness in India & decision taken by consumer court.
Check this site.
http://www.hindustantimes.com/news/181_1717965,00020016.htm
To understand the case study regarding consumer awareness in India and the decisions taken by the consumer court, I have visited the provided website, which is a news article from Hindustan Times. Now, I will explain the key details from the article.
The article titled "Consumer court raps builder for delay in flat possession" highlights a case where the National Consumer Disputes Redressal Commission (NCDRC) in India took a decision against a real estate builder for the delay in handing over possession of flats to the consumers.
To gather more information about consumer awareness, it is advisable to read the article in detail. Key points to focus on are:
1. The case involved a housing project in Noida, where the builder had promised possession of flats within three years but failed to deliver.
2. The NCDRC, while pronouncing its decision, held the builder accountable for deficient service and ordered timely completion of the project and possession of flats to the affected buyers.
3. The court also directed the builder to pay compensation to the buyers for causing mental agony and financial loss due to the delay.
4. The judgment by the consumer court highlights the significance of consumer awareness and protection laws in India, empowering consumers to hold businesses accountable for their responsibilities.
By going through the provided article, you can gain insights into a specific case concerning consumer awareness in India and the decisions taken by the consumer court to protect consumers' rights. However, it is essential to explore additional sources and case studies to get a comprehensive understanding of consumer awareness in the country.