Business

You have been retained to analyze how many check-in agents should be used at a check-in counter for a large hotel. During normal business hours, customers arrive at a rate of about 24 per hour, and it takes about 7 minutes to complete the check-in process. Both the poisson distribution for arrivals and the exponential distribution for service time apply and a FIFO discipline is used. The check-in counter will accommodate as many as five agents.

Determine the following, utilizing the queuing table D.5:
a. The average utilization rate (p).
b. The average queue length based on 1, 2, 3, 4 or 5 agents.
c. The average waiting time based on 1, 2, 3, 4 or 5 agents.
d. What is your recommendation?


Format your answer as follows:
a. utilization rate:__________
b. queue length: 1 agent__________
2 agents__________
3 agents__________
4 agents__________
5 agents__________
c. waiting time: 1 agent__________
2 agents__________
3 agents__________
4 agents__________
5 agents__________
d. Recommendation:__________________


Work for each of the above

  1. 👍 0
  2. 👎 0
  3. 👁 71
asked by Tanner

Respond to this Question

First Name

Your Response

Similar Questions

  1. business

    You have been retained to analyze how many check-in agents should be used at a check-in counter for a large hotel. During normal business hours, customers arrive at a rate of about 24 per hour, and it takes about 7 minutes to

    asked by slipperymilkshake on May 16, 2012
  2. Accounting

    A check returned by a bank because the issuer's cash account balance could not cover the check is called a(n): a. Cancelled check b. Certified check c. Outstanding check d. NSF check

    asked by Anton on October 18, 2012
  3. Math

    At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

    asked by Anna on November 6, 2009
  4. Math

    At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

    asked by Anna on November 6, 2009
  5. Math

    At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

    asked by Anna on November 6, 2009
  6. Algebra

    Hello, can someone help me solve and check the following 1) x - 8 = 20 Check: 2) x + 15 = 35 Check: 3) -x +6 = 3 Check: The symbol 'x' is in italic. If I can understand the symbols better, I belive I can get the hang of the

    asked by Tamir on January 8, 2010
  7. math

    At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

    asked by crystal on January 9, 2010
  8. Math

    Can someone please help me. At a quality control checkpoint on a manafacturing assembly line, 10% of the items failed check A, 12% failed check B, and 3% failed both checks A and B. a. If a product failed check A, what is the

    asked by Rena on December 8, 2010
  9. Math 157

    Can someone please help me. At a quality control checkpoint on a manafacturing assembly line, 10% of the items failed check A, 12% failed check B, and 3% failed both checks A and B. a. If a product failed check A, what is the

    asked by Rena on December 8, 2010
  10. Math

    At a quality control checkpoint on a manafacturing assembly line, 10% of the items failed check A, 12% failed check B, and 3% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

    asked by Rena on December 8, 2010

More Similar Questions