# Business

You have been retained to analyze how many check-in agents should be used at a check-in counter for a large hotel. During normal business hours, customers arrive at a rate of about 24 per hour, and it takes about 7 minutes to complete the check-in process. Both the poisson distribution for arrivals and the exponential distribution for service time apply and a FIFO discipline is used. The check-in counter will accommodate as many as five agents.

Determine the following, utilizing the queuing table D.5:
a. The average utilization rate (p).
b. The average queue length based on 1, 2, 3, 4 or 5 agents.
c. The average waiting time based on 1, 2, 3, 4 or 5 agents.
d. What is your recommendation?

Format your answer as follows:
a. utilization rate:__________
b. queue length: 1 agent__________
2 agents__________
3 agents__________
4 agents__________
5 agents__________
c. waiting time: 1 agent__________
2 agents__________
3 agents__________
4 agents__________
5 agents__________
d. Recommendation:__________________

Work for each of the above

1. 👍 0
2. 👎 0
3. 👁 71
asked by Tanner

## Similar Questions

1. ### business

You have been retained to analyze how many check-in agents should be used at a check-in counter for a large hotel. During normal business hours, customers arrive at a rate of about 24 per hour, and it takes about 7 minutes to

asked by slipperymilkshake on May 16, 2012
2. ### Accounting

A check returned by a bank because the issuer's cash account balance could not cover the check is called a(n): a. Cancelled check b. Certified check c. Outstanding check d. NSF check

asked by Anton on October 18, 2012
3. ### Math

At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

asked by Anna on November 6, 2009
4. ### Math

At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

asked by Anna on November 6, 2009
5. ### Math

At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

asked by Anna on November 6, 2009
6. ### Algebra

Hello, can someone help me solve and check the following 1) x - 8 = 20 Check: 2) x + 15 = 35 Check: 3) -x +6 = 3 Check: The symbol 'x' is in italic. If I can understand the symbols better, I belive I can get the hang of the

asked by Tamir on January 8, 2010
7. ### math

At a quality control checkpoint on a manufacturing assembly line, 8% of the items failed check A, 10% failed check B, and 2% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

asked by crystal on January 9, 2010
8. ### Math

Can someone please help me. At a quality control checkpoint on a manafacturing assembly line, 10% of the items failed check A, 12% failed check B, and 3% failed both checks A and B. a. If a product failed check A, what is the

asked by Rena on December 8, 2010
9. ### Math 157

Can someone please help me. At a quality control checkpoint on a manafacturing assembly line, 10% of the items failed check A, 12% failed check B, and 3% failed both checks A and B. a. If a product failed check A, what is the

asked by Rena on December 8, 2010
10. ### Math

At a quality control checkpoint on a manafacturing assembly line, 10% of the items failed check A, 12% failed check B, and 3% failed both checks A and B. a. If a product failed check A, what is the probability that it also failed

asked by Rena on December 8, 2010

More Similar Questions