HRM

I cannot for the life of me think of any "requirements" to write about in regards to customer service. The full question is....what are the minimum qualifications for a job analysis. I've already got an entire paper devoted to being a job analysis. However, I am stuck on this final question. I am not looking for a hand out, just for ideas. Thank you ;)

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asked by Marie
  1. The most important "requirement" is courtesy followed by honesty. The knowledge of the store facitility, creativity in filling the customers needs are also important.

    posted by GuruBlue

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