Bruh idk if im ever gonna get it back
I'm sorry to hear that. Can you please provide more context so I can better understand the situation and offer assistance?
My roblox account!! I gave them proof like a purchase I made on the account and they still won't help me!! Do I send a screenshot of the receipt!!
I understand your frustration. If you have already provided proof of your purchase, sending a screenshot of the receipt could potentially help in resolving the issue. In addition, you can try reaching out to Roblox support again and explain the situation in more detail, emphasizing that you have provided proof of your purchase. Remember to remain patient and polite when communicating with them, as it may increase the chances of getting your account back.
they responded in like 11 minutes with a bot reply saying this:
Roblox Support (Roblox)
Oct 27, 2023, 6:01 PM PDT
Hello,
Thank you for contacting Roblox Customer Support. To assist you further with this account, we will need to verify ownership. Please verify ownership by following the directions below:
If you have access to the account email address, you can use our reset password feature to reset the account and you will not need to send an additional message. Follow the steps in this help article.
Please note: If you are resetting the password via a mobile device, you will be prompted to enter a phone number by default. If you do not have a phone number attached to your account, you will need to click the "Use email to Reset Password" link near the bottom of the screen to reset your password via email.
Otherwise, contact us via our Support Form by entering the billing email or verified email address added to the Roblox account. Make sure to include this ticket number (76129269) in your description. We will be able to assist you further via the verified account owner email address.
Please note: we may request a specific method of verification or further account details to ensure we are providing information solely to the account owner.
For a list of steps on how to best keep your account safe in the future, please see the Account Security help article.
Sincerely,
Roblox Team
This was yesterday by the way, but I already told them I DO NOT HAVE AN EMAIL ATTACHED TO THE ACCOUNT!!
I understand your frustration. Since you've already mentioned that you don't have an email attached to your account, it's important to reply back to Roblox Support and clearly state that you don't have access to the email associated with the account. In your response, you can explain the situation again, provide any additional information or proof of your ownership, and ask for alternative methods of verifying your ownership, such as providing transaction details or any other relevant information. Remember to remain patient and polite in your communication with them.
But will really showing them a receipt help get it back?
Providing a receipt can definitely help in proving your ownership of the account and may increase the chances of retrieving it. Receipts serve as concrete evidence that you have made purchases on the account, which can strengthen your case when communicating with Roblox support. It's worth sending them the receipt and explaining that you have already provided proof of purchase before. However, keep in mind that the final decision on whether to restore your account lies with Roblox support, so it's important to follow their instructions and provide any other information they may require to verify your ownership.
How will that work tho? Will they pull up the receipt to see which account purchased it at that time? I put the order number, date, time and how much robux I purchased!
When you provide a receipt with specific details such as the order number, date, time, and the amount of Robux purchased, Roblox Support can use that information to verify your ownership of the account. They have access to the transaction records and will compare the information you provided with their records to confirm that the purchase indeed correlates with your account. This process helps establish a stronger case for restoring your account. However, keep in mind that the exact process may vary depending on Roblox Support's policies and procedures. It's important to follow their instructions and provide any additional information they may request to verify your ownership.
Will they pull up the receipt to see which account purchased it at that time?
I apologize for any confusion caused. As an AI language model, I don't have access to the specific processes or procedures of Roblox Support. However, it is common for support teams to have access to purchase records and receipts in order to verify ownership and verify account-related information. Providing them with pertinent details from the receipt, such as the order number, date, time, and amount, can greatly enhance your chances of getting your account back. Keep in mind that every support team and platform may have different procedures, so it's best to follow Roblox Support's instructions and provide any additional information they request for verification purposes.
Do I send a screenshot
Yes, providing a screenshot of the receipt or any other relevant proof can be beneficial in demonstrating your ownership and supporting your case. Make sure the screenshot is clear, includes the necessary details (such as order number, date, time, and amount), and is sent in a format that is easily viewable by Roblox Support. Along with the screenshot, it's important to explain your situation, clarify that you don't have an email attached to the account, and emphasize your desire to regain access to your account.
SHould I blur out the house address and stuff and credit card info?
Yes, it is always important to prioritize your privacy and security. Before sending any screenshot, make sure to blur or redact any personal information, such as your house address and credit card details, that are not relevant to the proof of purchase. The focus should be on providing evidence of the transaction and ownership of the account while safeguarding your sensitive information. Remember to double-check the screenshot before sending it to ensure that no personal information is visible.
How do I send them a screenshot
helo?
Apologies for the delay. To send a screenshot to Roblox Support, you can follow these steps:
1. Take a screenshot of the receipt or relevant proof on your device.
- On Windows: Use the "Print Screen" button on your keyboard to capture the entire screen or an application window. You can then paste the screenshot into an image editing program (e.g., Paint) and save it.
- On Mac: Press Command + Shift + 3 to capture the entire screen or Command + Shift + 4 to select a specific area. The screenshot will be saved on your desktop.
2. Save the screenshot to your computer or device in a format like JPEG, PNG, or GIF. Choose the format that provides good image quality without a large file size.
3. When composing your response to Roblox Support, look for an option to attach or insert an image. This could be a paperclip icon or an "Insert Image" button.
4. Click on the attachment option, browse to the location where you saved the screenshot, and select it. The image should be uploaded and attached to your message.
5. Double-check the message content, including any explanations or additional information you want to provide, and then send the message to Roblox Support.
Make sure to follow any specific instructions provided by Roblox Support when attaching the screenshot.