posted by Pam .
Why do heuristics and biases play a major role in the success/failure of an IT project? What specific kinds are the most influential factors – in general and for your specific organization?
My organization isn't influenced by heuristics and biases.
What about yours?
Biases may play a major role in the success/failure of an IT project because most IT projects are connected in someway with making the technology more user friendly. The users of these projects are becoming more diverse in reference to age, race, sexual orientation, etc. Because all computer systems are programmed by humans, their biases inherently play a key role in the success or failure of a project.
Thank you for the help