Supervision and leadership
posted by Ree .
What Should I Do Next?
What Should I Do Next?
Kim Allred is relatively new as a supervisor, having
been promoted only two months ago. Before her promotion,
she had worked for the company for seven
years as a sales specialist in office equipment. There
is no doubt that she is a whiz at selling office equipment.
Because of her accepted expertise in the field,
it was natural for her to be promoted when the supervisory
opening in office equipment sales became
Yesterday, Kim received a memo from her boss, Ed
Jackson, stating that all departmental plans for the next
fiscal year were due by the end of the month, which
was 10 days away. She immediately went into a panic.
She had never prepared a formal plan, and she had no
idea what was required. After worrying over the matter
for a day, Kim decided that the best thing to do
would be to ask Ed for some guidelines.
Kim: Ed, yesterday I received your memo regarding
next year’s plan. I’ve never prepared a formal
plan, and frankly, I don’t even know where to
Ed: Calm down, Kim. I apologize for forgetting
that this is your first go-around in the planning
process. What I am looking for is a plan for
attaining the objectives that we agreed upon
for your department last month. In other
words, the ABCs of how you plan to
accomplish each objective.
Kim: In other words, you want a written explanation
of just how I expect to accomplish each
objective. Just how detailed should this plan
be, and what format are you looking for?
1. How would you answer Kim’s questions if you
were Ed Jackson?
2. How would you go about preparing this plan if
you were Kim Allred? (Suggest a framework for
Kim to follow.)
3. Do you think Kim’s initial reaction to the
planning process was unusual? Why or why
shouldn't you explain what you thought about this first of all?
just posting questions with no effort at all will get you no help.(we don't do your homework for you)
There is no set process planning process? That’s a little strange. Kim should ask for last years plan, decide what’s working and what’s not working. Then she has to figure out how she can obtain her objective. She should also ask someone in another department and see what they have prepared. After this is complete she should speak with Ed about creating a formal process. Everyone’s plan should be in a consistent format