is this correct if not we are to replace the word families

elements that have the properties of both metals and non-metals are called families

I think it is metaloids?

Yes, the answer is metalloid.

I, too, prefer metaloids, but another word is amphoteres (meaning they are amphoteric).

Yes, you are correct. Elements that have properties of both metals and non-metals are called metalloids, not families. Metalloids are a group of elements found on the periodic table that have characteristics of both metals and non-metals. They exhibit properties such as being semi-conductors of electricity, having intermediate or varying conductivity, and being somewhat brittle in comparison to metals. Some examples of metalloids are boron, silicon, germanium, arsenic, antimony, tellurium, and astatine.